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Meet the team

Hayley Ryan – Director, Psychotherapist
and Supervisor

After working in several different places I decided to set up my own counselling service. I am very passionate about the work that I do and focus on giving every individual the attention and time that they deserve. This happens from the moment you contact me.

Over the years my team has grown and the service has developed. We now offer a wide range of therapy and work with a large variety of issues. I am very proud of the work that we do and believe that the relationships we form are at the heart of it.

As well as running your counselling service I see clients myself and supervise other therapists.  I work hard to build open relationships, where there is a sense of trust.  My aim is for every individual to feel at ease when talking to me and to always know that they are heard and valued.

At your counselling service we provide a confidential, safe and non judgemental environment.  I personally work in a very creative, dynamic and challenging way – and I encourage this throughout the team. If nothing changes then nothing changes. Our goal is to facilitate growth and change.

I am Psychodynamically trained to masters level, but I also have Person- Centred training and experience. I work with individuals, couples and I am experienced in running group therapy. My supervision training was completed with CASCADE and was a creative course in individual and group supervision.

I have had a lot of experience in different therapeutic settings, including managing an eating disorder service, running an addiction clinic and working for a healthy living centre.  I have also worked as a counsellor in GP surgeries and for several different charities.  This includes voluntary counselling work that I have done overseas in South Africa and for charities such as MIND. I have also supervised in many different settings, ranging from private practice to a general counselling service.

I am a very focused individual – whoever I am with and whatever I am doing – always gets my full attention. I believe in the work that we do and I know the difference it makes. If you come to see me or any member of my team I promise you will in good hands. We are here to help.

Lauren Street –

Are you finding your work/ life balance challenging? Feeling emotionally worn out and exhausted? Struggling with anxiety, depression or anger? In need of help but have no clue where to start?

These are common questions I find clients ask themselves and I am here to work with you to find the answers. Anxiety, anger, depression & shame are words we’re hearing more frequently in our society, but have we also become intolerant to experiencing them? Seeking therapy is the first step in the journey and you should congratulate yourself on getting this far.

​As a psychotherapist I give my clients the opportunity to work through their issues in an emotionally healthy way, aiming for lasting emotional change. This can be via face-to-face meetings or alternatively via online platforms.

I am also an adolescent therapist within the YCS team and can work with children who are attending senior school and older (10 years+). Adolescence is a really important time of our lives where lots of change happens. Sometimes it can feel difficult to deal with, but therapy can help. Therapy for adolescents can also involve parents or caregivers as well as the young person, this will be arranged on an individual basis.

As well as being accredited by the National Counselling Society I am also a registered member of the British Association for Counselling and Psychotherapy (BACP) and always adhere to their ethical guidelines. I also adhere to the BACP’s 2019 Young Persons Framework for my work with adolescents. I have an enhanced DBS certificate for working with children & adults which I can evidence, upon request.

Roxanne Bigwood –

My Name is Roxanne Bigwood and I offer Person Centred Counselling in a safe and confidential space where you are able to explore your thoughts and feelings without the fear of being judged. I am experienced in counselling adults and adolescents with many different issues including depression, anxiety, self harm, low self-esteem, addiction and abuse. I also work with clients experiencing gender issues, self-destructive behaviours and chronic illnesses and disabilities.

We all experience challenges and difficult experiences in our lives, which at times may leave us feeling scared, confused or alone. You may feel you are unable to talk to friends or family about your experiences and how you are feeling. Through our work together, I will help you to unravel and explore your thoughts and feelings and make sense of them. Once you are able to understand yourself and your experiences better, it becomes easier to make positive changes in your life.

Rochelle –

You may have experienced difficult times, thoughts, or feelings throughout your life. Perhaps others have had expectations of you, and you have felt unworthy or not good enough.  You might have suppressed your true feelings to be accepted or to survive.  While this can work for a while, eventually things can become difficult to contain or cope with.

You know your own story better than I ever will.  I believe in your innate ability to find your best solutions.  I will support you to explore your feelings without interruption. You will be truly heard, enabling you to build greater trust in yourself. Our sessions will help to develop your self-awareness, build your self-esteem, increase motivation, and begin to build new foundations.

With a warm, caring, compassionate and receptive nature, I have experience working with corporate, professional, NHS & residential clients.  I have worked in settings such as Edgware Hospital, Barnet Young Peoples Service and Cruse Bereavement.  Through my gentle approach I have supported adolescents, as well as adults, and an older generation too. I have extensive experience working with trauma, abuse, anxiety, depression, bereavement and loss, parenting (including SEND), addiction & dissociative disorders.

Working in a person-centred modality, I will support you exploring the distress in your life at your own pace.  I will be there when you are ready to take your next step. You have already taken your first one.

Hande Ozer –

Hello, my name is Hande Ozer and I am a Psychotherapeutic counsellor. I understand that taking the step to attend therapy can seem overwhelming and I hope to be able to share and work on those concerns, by providing a safe, warm, calm and supporting environment. I value providing clients a confidential space to ensure that they can use the space effectively in the time provided and for us to take the journey together in understanding recurring thoughts, feelings and themes. With this I hope to support clients in being able to continue the work outside the sessions and be able to gain understanding over these issues.

My background includes studies in the following:

  • BSc Psychology
  • MSc Research Methods in Psychology
  • MSc in Counselling and Psychotherapy

I have been in practice for over 6 years and have substantive experience working within the NHS IAPT service as well as the private sector.

I am a member of the BACP and abide by their ethical guidelines.

I work with a variety of issues as below:

  • Depression
  • Stress
  • Generalised Anxiety Disorder (GAD)
  • Trauma
  • Relationships
  • Self Esteem and Confidence Issues
  • Grief and Bereavement

I have a particular interest in working with pre and post-natal issues using my background in psychodynamic and person-centred training to influence my work.

My primary training in psychodynamic and person centred approaches has provided me the opportunity to work with various issues. I do work integratively with these approaches and others to be able to recognise what will suit my clients the best in their therapeutic journey.

What I have learned over the years in my practice is that mental health matters at all times in our life and should be a priority in all areas and aspects of our life, it is a constant journey that continues and changes as our life does.

If you feel you have experiences surrounding family or personal relationships, or have experienced trauma and feel you need to find healthier ways to manage your anxiety or depression, then please do take that step in seeking therapy. I would be honoured to hear your story so far and look forward to navigating together through the next chapters….

Sharon Twydell –

Sometimes life gets too much, and we can feel completely overwhelmed. I can offer you a safe space to explore the challenges that you are facing.

Making the first step to speak to someone is a very courageous move but it will be the start of a journey. A journey that I can support you with. One where you can work through different issues and find opportunities for change.

Sharing your concerns in a warm, compassionate environment without judgement, will lead to better understanding, self-esteem, and life fulfilment.

My name is Sharon, and I am an Integrative Therapist offering Person Centred Counselling, Psychodynamic Analysis and Cognitive Behavioural Therapy.   We are all individuals and as such, no one style fits all.

I like to use the therapeutic approach that best suits you. My aim is to offer support and guidance.  To also help facilitate finding perspective when faced with uncertainty in life. In whatever form it presents itself.

Leanne –

My name is Leanne and I work as an integrative counsellor, using different counselling styles such as;

Cognitive Behavioural therapy (CBT), Person Centred, Solution Focused Therapy and Psychodynamic counselling.

​I have worked with clients who are experiencing a variety of mental health issues, challenges and difficulties in their lives. People of different ages, from different backgrounds, ethnicities and social classes. Each person is unique, therefore it is important to establish a way of working that is suitable for each individual client.​I have experience helping clients work through the following issues:

  • Anxiety
  • Depression 
  • Panic Attacks
  • Stress
  • Relationship issues
  • Eating Disorders
  • Sugar addiction 
  • Depersonalisation 
  • Addictions
  • Abuse
  • Personality Disorder

Nita Mehta – Therapeutic Counsellor, specialising with Children & Young People

Our first session would be an assessment session, in order for you and I to ensure that we can work together. We shall also get a good idea of what we will be working towards.

You will be entering into an environment where a trusting relationship is established within a confidential space. 

Support in a safe atmosphere, with encouragement and compassion, in order for you to feel comfortable enough to explore your own thoughts, feelings and concerns.

​Counselling is a collaborative process, so we would work together, to address your own thought patterns and behaviour in order to find a way of moving forward which feels right for you.

Is your child or young person struggling with their thoughts and emotions?

I am a trained Therapeutic Counsellor specialised in working with children and young people primarily aged 3-19 years old. I am passionate about working with this age group and committed to strengthening their mental health and wellbeing.

Children and young people can feel nervous about starting counselling and meeting a new adult to share their worries can be daunting. My integrative training means I work in a child-centred way, responsive and led by their individual needs and maturity; by drawing on the creative arts, play and talking therapies that are age appropriate to facilitate communication and form a therapeutic bond.

I offer a safe, confidential and non judgmental space for your child/young person to express their thoughts and feelings in a natural and comfortable way building authentic engagement as I believe every child and young person is unique. I explore sensitively with them to find out what is life like for them and consider what is it they are trying to convey?  By validating their view of how they see themselves and their inner world, counselling sessions with a trained professional offer a child or young person experiencing emotional distress the opportunity to express their difficulties and discover an awareness and sense of self to emotionally navigate the present and form new perspectives promoting healing, change and growth.

I am a registered BACP member holding positions in schools, a specialist counselling centre and working with multi agencies resulting in a wealth of experience of working with children and adolescents from a multitude of diverse backgrounds presenting with a wide range of issues such as anxiety, attachment, bereavement, bullying, trauma, low mood, abuse, complex relationships, SEND needs, self harm, gender and sexuality exploration, impact of social media among many.

With the consent of the child/young person therapy may involve consulting with parents or caregivers.   I am open to discussing worries you may have and how we might collaborate to foster strategies to improve the emotional and psychological wellbeing of your child/young person.

Please note that all of the therapists at your counselling service are members of the BACP – British Association for Counselling and Psychotherapy.  Our director Hayley is also a Senior accredited member.

The BACP monitor all counsellors and ensure that they are all abiding by the code of ethics. As a member I take their code of ethics very seriously. This means for example that we respect client confidentially and all attend regular supervision , as well as personal therapy. We would not break your confidentiality unless we felt that you were at serious risk of hurting yourself or another person. If this was the case we would discuss this with you first. Please click here for more information and to visit their website.